The Hollies Medical Centre

Hollies Road, Halewood Village, Liverpool L26 0TH

Information

Surgery Opening Hours

We are open between 08:00am and 18:30pm, Monday to Friday, excluding public holidays.

The practice appointment system has been changed to reflect the needs of our patients. We offer patients the opportunity to book appointments 8 weeks in advance with the clinicians.

You can choose to an appointment with a specific GP/ Clinician – Reception will be happy to book you in with your preferred clinician.

Patients who require an ongoing sick note (MED3) can request this from the reception staff who will pass on your request to a clinician. If you require a review prior to any further issues, we will contact you to arrange this.

We offer a variety of appointments; including face to face and telephone appointments.

Repeat Medication

Patients on regular medication do not always need to see the doctor for a repeat prescription. Please complete the request slip from your previous prescription by ticking only the items that you need. If you do not have a request slip you can submit your request in writing or use the repeat prescribing service on this website.

We no longer take prescription requests over the phone.

If you have registered for our new online service you can now order your Repeat Medication by using this system. For details please click here

Please note we require 48 hours notice to issue repeat medication

or if you have already registered please follow the link below:-

EMIS WEB ACCESS

If your request is received before 3pm it will be ready for collection within 48 hours (Working Days)

Medication Reviews

From time to time, and as indicated by your individual health needs or personal medication, it may be required that you attend the practice for a medication review in order for us to see you, and assess your need to continue with your medication, and arrange any monitoring tests such as blood samples etc. If you are asked to come in for a medication review and do not attend you may not be able to obtain any further medication until we see you.

You may be asked to either see our Doctors, the Nurse Practitioner or the Practice Nurse.

Increasingly we are able to conduct medication reviews over the telephone – please ensure you check your prescription for any messages detailing any requirements for a medication review and please also help us to help you by supplying us with your up to date contact details.

Drug Monitoring

Some medications require drug monitoring and it is very important for both your safety and for the protection of the individual who prescribes your medication for you to have regular blood tests to ensure that the drug is working correctly and that you remain on a safe and effective dose of the drug.

For this reason, if you are prescribed any of this type of medication, it is vital for you to co-operate with the monitoring requirements of that particular drug and present us with your monitoring record, before we can issue further supplies of the drug. For instance, if you are prescribed Warfarin you will already be familiar with the yellow book / yellow paper sheet system.

If you do not provide us with this information at the time of requesting further supplies of this medication, we will not be able to issue further supplies of that drug, which may have very serious consequences for your health.

In some cases this is now a legal requirement and not just a requirement of the practice – please remember this is for your safety as well as protecting the clinician who prescribes your medication for your benefit.

Whilst we will provide the necessary tests, it is the patient’s responsibility to ensure that the monitoring is adhered to within the necessary timeframe.

If you wish to read more about this requirement, with regard to Warfarin monitoring please click here to read more about it. This link will take you to a Department of Health National Patient Safety Agency site.

Please feel free to discuss this with any of the clinical staff if you require any further clarification.

New Patients

We welcome new patients to our practice – If you wish to register, application forms are available from reception.

We will require photographic ID such as a Passport and also proof of address such as a utility bill.

Local Services

Halewood Walk In Centre
Telephone Number 0151-244-3532

For opening times click here

They offer a Nurse led service, staffed by experienced and appropriately qualified nurses, offering treatment and advice for minor illness and injures, such as:-

Cuts and Bruises
Bites and Stings
Burns and Scalds
Sprains and Strains
Coughs and Colds

Useful Numbers
Details of Primary Medical Services available in this area may be obtained from:-

Knowsley CCG
Health and Social Care Headquarters,
Nutgrove Villa,
Westmorland Road,
Huyton,
Merseyside.
L36 6GA

0151 244 4126

Care at the chemist

Ask your pharmacist about the NHS Care at the Chemist scheme: advice and treatment for a wide range of minor conditions after a consultation with your pharmacist – no need to visit your GP.

If your prescription is already free, so is any medication provided under this scheme.

The following conditions can currently be treated by this scheme:

 Allergies Indigestion
 Athletes foot Infant colic
 Coughscolds and sore throats Mouth ulcers
 Cold sores Minor eye infections
 Constipation Minor skin reactions
 Cystitis Nappy rash
 Diarrhoea Nasal congestion
 Ear wax Oral Thrush
HeadacheTeething
Pain or temperatureThreadworm
HaemorrhoidsThrush (genital)
HeadliceWarts and verrucas